Services

Services:

Co-operation
is the new
competition.

The Rhodian agency network is powered by our in-house shared services teams, focusing on the operational support and ongoing growth development of all our agencies. From incubator phase, through to launch and acceleration, our service teams work to bring visions to life and provide structured pathways to ensure business success.

Our shared operations


Shared operations both spreads the cost and reaps the benefits of a collective intelligence.
Tessa Chirnside, Co-Founder & Chief Operating Officer, Rhodian.

Finance

  • Accounts Reconciliation
  • Credit Control
  • Regulatory Reporting
  • Revenue Management
  • Expense Analytics
  • APRA Reporting
  • Settlement bordereau reporting

Brand & Marketing

  • Creative brand development
  • Website design and build
  • Content production and serving
  • Direct marketing
  • PR and communications
  • Events management
  • Reporting and analysis

Human Resources

  • Talent acquisition
  • Learning and development
  • Performance management
  • Payroll
  • Policies management
  • Occupational Health
  • Diversity and inclusion

Claims

  • Co-ordination with TPA model
  • Co-ordination with insurer service model
  • Broker client advocacy and communication
  • Progressive claims technology

Insurance technology

Rhodian has innovation at its core. We utilise the Origami underwriting technology, a fully configurable platform system that offers speed to market, innovative broker interaction and deep MI insights. Part of the Rhodian vision is to redefine the user experience for our agencies and brokers by collecting, analysing and sharing data on a national and global scale. By being at the forefront of technology and innovation, we look to position our brokers with an edge in the market and a view to the future of insurance in Australia.

VALUE PROPOSITION TO RHODIAN NETWORKED AGENCIES:

  • Speed to market
  • Consistency of pricing methodology
  • Automation innovation
  • Ongoing dedicated innovation
  • Full API integration capabilities
  • Online claims portal

Collective Intelligence

Shape:insurance from shapeable, not only allows us to shape, connect and activate our Rhodian partner network, but in the future also allow us to connect with the broader insurance network as a whole. Our aim is to help the industry come together, share best practice, discuss our issues, our CSR goals and find solutions to both business and societal problems.

VALUE PROPOSITION TO RHODIAN NETWORKED AGENCIES:

  • Networked people, company and product profiles
  • Insight articles and documentation
  • Issue & opportunity mapping
  • Integrated web and publishing tools
  • Working groups